Refund & Cancellation Policy

Last updated: 16 September 2026

This policy covers subscriptions to VigyanBytes products (including Social Studio) and fixed-price service engagements sold by VigyanBytes Solutions Private Limited.

1. Subscriptions

[[CONFIRM: the refund window and whether part-months are refunded or prorated]]

2. Cancelling

You can cancel at any time from your account. Cancelling stops the next renewal; access continues to the end of the period already paid for. [[CONFIRM: confirm this matches the billing implementation]]

3. Fixed-price engagements

[[CONFIRM: refund terms for fixed-price services — typically tied to delivery milestones]]

4. How refunds are paid

Approved refunds are returned to the original payment method through Razorpay. [[CONFIRM: processing time to state]]

5. Payments we do not take

Our checkout is used only for our own products and services. We do not take payment on behalf of our customers' businesses: a Social Studio customer keeps their own payment methods, and money from their customers never passes through us.

6. Contact

VigyanBytes Solutions Private Limited, Bangalore, India
Email: info@vigyanbytes.com